Swallows Team of Independent
Living Assistants

We offer elderly and vulnerable people the dignity and independence they need to remain in their own home, where they can maintain their normal routine, keep their pets, stay in touch with their friends and neighbours, and above all, live their lives the way they want to live them.

We offer their families peace of mind, knowing their loved one is being kept safe and sound with the compassion and support they need, in the place they love best, home.

Care packages cannot be a one size fits all, people are unique, and we can offer tailor made care packages to suit the specific needs of the service user.

Although we are based in Somerset our services are not limited to Somerset, we have been from Wales to Devon and everywhere in between.

Gwen Venters - A Caring Hand at Home

We provide round the clock support for anyone suffering from

How it works

Gwen Venters will act as a recruitment agency, appointed by the Service User for the identification and introduction of a suitable Assistant. Gwen Venters Care at Home will source a suitable candidate and submit CV’s for consideration.

All candidates will be checked for clear and current DBS, up to date training, Liability Insurance before their CV’s are submitted. The Service User will be the employer, although all Assistants are self-employed and responsible for their own National Insurance and Income Tax liabilities.

The preferred length of stay is six weeks, with Assistants able to return after a break, however, each Service User is different and packages can be tailored to suit.

Level One Home Support

Fee for Support at Home single person per week. Where two Assistants are required, the costs will be for each Assistant

Level One Home Support – £875 (£125 per day)

Companionship, duties will include running the home; basic light housework; buying groceries; preparing meals; companionship; medication reminding; prescription management; social and family visits; looking after pets; the Service User can be left alone for short periods; mobile but unsteady; needs help cutting food.

Level Two Home Support

Fee for Support at Home single person per week. Where two Assistants are required, the costs will be for each Assistant

Level Two Home Support – £980 (£140 per day)

This Level will also cover Dementia Care, which is specialised and requires more experience, Dementia might not be physically challenging, but it is mentally challenging.

Level Three Home Support

Fee for Support at Home single person per week. Where two Assistants are required, the costs will be for each Assistant

Level Three Home Support – £1106 (£158 per day)

Complex Care will cover total incontinence; bed care; end of life. End of life care will in most instances, but not always, involve two Assistants, as this type of care is usually 24/7.

Waking Service Fee

£12  per call

If the Service User occasionally requires help in the night then a waking fee will be charged, per call. A Waking Service will have an impact on the Assistant’s daytime support, and we would, therefore, recommend that if the Assistant is being called more than twice per night, on a regular basis, then this will become a two-care position. We recommend that for the Assistant to provide the Service User with the best possible care, that their sleep period should be no less than eight hours.

Fee for Support at Home of couple

Where one person requires assistance, there is an additional cost per week

An additional – £385 (£55 per day)

Introduction Retainer per week. 

Introduction Retainer per week. This fee is payable in advance and will be invoiced every four weeks.

Respite / Short Term Care – £105 per week
Long Term Care – £70 per week

The Swallows Team provide 24 hour live-in care and assistance, allowing the User to retain their independence, at Home. If you want to know more, or have already decided that 24 hour live-in care is what you are looking for, then please feel free to contact me to discuss the Care Plan best suited to you and your family member.

Help at Home

If you have difficulty walking or getting around and live in your own home then you may require Help at Home. This type of Homecare is very flexible and could be for an hour a week or for several hours a day. Offered in Gillingham, Dorset and Wincanton, Somerset and anywhere in between. Sometimes the Council will contribute towards the cost.

Fees:
£20.00 per hour and mileage will be charged at 45p per mile. 

Care at Home

Areas Covered:
Offered in Gillingham, Dorset and Wincanton, Somerset and anywhere in between.